Returns

RETURNS/EXCHANGES


RETURNS AND EXCHANGES ARE ACCEPTED ON UNWORN CLOTHING IF RECEIVED WITHIN 45 DAYS FROM PURCHASE DATE. 

IF YOU'D LIKE TO MAKE AN EXCHANGE OR RETURN, PLEASE RETURN THE UNWORN ITEM (WITH TAGS) AND YOUR MARKED RETURN SLIP TO:

KATHRYN LILY EQUESTRIAN

1091 Dartford Dr

Tarpon Springs,  FL 34684



UPON ARRIVAL OF THE ITEM, KATHRYN LILY WILL EITHER REFUND YOUR CARD (MINUS THE ORIGINAL SHIPPING AND A $4 RESTOCKING FEE) OR WILL EXCHANGE THE ITEM FOR YOU (FREE OF SHIPPING) AS INDICATED ON YOUR RETURN SLIP. KATHRYN LILY WILL NOTIFY YOU BY EMAIL WHEN THE ITEM(S) ARE RECEIVED AND THE RETURN/EXCHANGE PROCESSED.

IF YOU HAVE ANY QUESTIONS OR CONCERNS REGARDING SHIPPING OR SIZING, PLEASE CONTACT US AT INFO@KATHRYNLILY.COM AND A REPRESENTATIVE WILL REPLY WITHIN 24 HOURS.