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Sizing/Shipping/Returns

 


Sizing/Shipping/Returns

 

SIZING AND FIT

KATHRYN LILY SHIRTS AND JACKETS RUN PRETTY TRUE TO SIZE. OUR SHIRTS ARE CUT FOR A SPORTY FITTED LOOK AND OUR FABRICS HAVE PLENTY OF STRETCH AND GIVE TO ALLOW RIDERS UNHINDERED MOVEMENT. 

***CHILD SIZES HAVE A SLIGHTLY BOXIER CUT THAN THE ADULT. IF YOU ARE DECIDING BETWEEN A CHILD L AND AN ADULT XS, WE SUGGEST THE ADULT XS IF YOUR CHILD HAS A SLIMMER BUILD.

 

SHIPPING

ALL ORDERS WILL BE PROCESSED WITHIN 1-3 BUSINESS DAYS. IF YOU ORDER NEEDS TO BE RUSHED, PLEASE NOTE THAT ON THE COMMENT SECTION AND WE WILL DO OUR BEST TO ACCOMMODATE SAME DAY PROCESSING AND SHIPPING. YOU WILL RECEIVE AN EMAIL CONFIRMATION WITH TRACKING INFO WHEN YOUR ORDER SHIPS.

RETURNS/EXCHANGES

RETURNS AND EXCHANGES ARE ACCEPTED ON UNWORN CLOTHING IF RECEIVED WITHIN 45 DAYS FROM PURCHASE DATE. 

IF YOU'D LIKE TO MAKE AN EXCHANGE OR RETURN, PLEASE RETURN THE UNWORN ITEM (WITH TAGS) AND YOUR MARKED RETURN SLIP TO:

KATHRYN LILY EQUESTRIAN
1070 LONGWOOD DRIVE
WOODSTOCK, GA 30189

UPON ARRIVAL OF THE ITEM, KATHRYN LILY WILL EITHER REFUND YOUR CARD (MINUS THE ORIGINAL SHIPPING AND A $4 RESTOCKING FEE) OR WILL EXCHANGE THE ITEM FOR YOU (FREE OF SHIPPING) AS INDICATED ON YOUR RETURN SLIP. KATHRYN LILY WILL NOTIFY YOU BY EMAIL WHEN THE ITEM(S) ARE RECEIVED AND THE RETURN/EXCHANGE PROCESSED.

IF YOU HAVE ANY QUESTIONS OR CONCERNS REGARDING SHIPPING OR SIZING, PLEASE CONTACT US AT INFO@KATHRYNLILY.COM AND A REPRESENTATIVE WILL REPLY WITHIN 24 HOURS. 

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